FAQs about St. Croix Electric Cooperative
An electric cooperative is a business, much like any other, but - in several important ways - it is unique. Your member-owned electric cooperative works hard to provide reliable and affordable electricity - generated from an ever-growing portfolio of renewable resources. St. Croix Electric Cooperative has several programs designed to help you reduce your energy costs by utilizing off-peak electricity or implementing other energy-efficient measures. As a member-owner, one of the greatest resources available to you is the accessibility of LOCAL professionals who will provide personal, reliable products and services to you at an affordable price.
Who owns St. Croix Electric Cooperative (SCEC)?
SCEC is a distribution electric cooperative owned by members (e.g. consumer-owners) within its service territory who purchase electricity from SCEC.
What areas are included in SCEC's service territory?
SCEC serves residents and businesses located in rural areas within St. Croix County, Wisconsin, and overlapping into neighboring Polk (north), Pierce (south) and Dunn (east) counties (see map).
How do I become a member?
If you are building a new home or business on SCEC lines, or moving to an address that is currently served by SCEC, you become a member by completing an application for service, paying a $5 membership fee (same as when the Cooperative was founded in 1937), plus an administrative fee.
How is a cooperative different from other utilitites?
SCEC is a not-for-profit, member-owned and member-driven cooperative. Policies are set by an elected, nine-member Board of Directors, representing the nine districts within SCEC's service territory. Each director is also a member of the Cooperative. The board establishes policies and procedures for the Cooperative that are followed by management and employees. Voting is conducted on a one member = one vote basis.
Members are the Cooperative's customers. Unlike a for-profit company that may have shareholders, Cooperatives obtain some of their needed capital from the electric bills members pay. So, at the end of the year, members are allocated a portion of the end-of-year margins, which are paid out as capital credits on a 20-year cycle, as finacial conditions allow. Since 1963, St. Croix Electric Cooperative has returned more than $16 million to members in the form of capital credits. That is a significant amount of money put back in the hands of our local community members, not some stranger (shareholder) hundreds or thousands of miles away. Cooperatives also follow a set of principles.
How do I contact St. Croix Electric Cooperative?
SCEC's regular office hours are Monday through Friday, 7:30 a.m. - 4:30 p.m.
Toll-free/To Report an Outage: 800-924-3407
Address: 1925 Ridgeway St., Hammond, WI 54015
An electronic inquiry form is available on the "Contact Us" page of the website.
What are the benefits of being a member of SCEC?
As a member owner, you:
Have a voice in the operations of the Cooperative through the representative you elect to the Board of Directors.
Can vote on resolutions or items brought up to the membership, usually at the Annual Meeting of Members in April. One member = one vote, regardless of how much electricity you use.
Share in the success of the Cooperative through Equity Capital Credits, which are margins returned to members on a 20-year cycle based on the amount of electricity purchased from the Cooperative in a given year.
Enjoy reliable electric service, delivered at as low a cost as possible.
Are eligible for discounts on energy-related products, such as water heaters, electric thermal storage heating equipment and in-floor heating cable.
Will talk to a live person whenever you call during normal business hours, or after hours to report an outage. In many cases, you probably know the person you are talking to because most SCEC employees live in St. Croix County: Eleven of our 27 employees are SCEC members; four more are members of neighboring electric cooperatives. We are your neighbors.
More information on Cooperative membership and available programs can be found in the St. Croix Electric Cooperative Owner's Manual.
More information about cooperatives can be found at:
www.touchstoneenergy.com - SCEC is a Touchstone Energy Cooperative
www.dairynet.com - Dairyland Power Cooperative is the wholesale power provider to SCEC and 24 other distribution cooperatives
www.uwcc.wisc.edu - University of Wisconsin-Madison Center for Cooperatives