Red Flag rules and other government regulations are in place to keep personal information safe. The reception staff at St. Croix Electric must confirm a caller's identity before making changes or payments to a member's account(s). To verify your identity, Co-op staff will ask you to confirm the last four digits of a four-digit PIN, which you set, or Federal Identification Number (businesses only). Please complete the secure form below, which will ensure the Cooperative has your most up-to-date and accurate information on file. Thank you for your assistance and, if you would prefer to talk to a St. Croix Electric Cooperative employee, please call the Cooperative office at 715-796-7000, 7:30 a.m. to 4:30 p.m., Monday through Friday.
NOTE: St. Croix Electric will not call a member, directly, and ask for their personal information or to set their PIN over the phone. If a member receives a phone call requesting such information on behalf of the Co-op, please hang-up and report the call to St. Croix Electric Cooperative.