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Update My Information

Periodically, St. Croix Electric (SCEC) needs to be able to reach members to provide up-to-date information on Cooperative-related situations. However, there are numerous accounts with outdated information. Why should members ensure their preferred phone number(s) and/or email(s) are on file at the Cooperative?

  • Save time reporting outages. Our automated system can instantly match your phone number with your account location.
  • Valid cell phone numbers allow members to enroll in Outage Texting
  • Members are notified, in advance, of planned outages via automated phone messages.
  • Phone calls and emails are used to notify registered members of any changes in event details.
  • Enroll in Community Cents.

Member information will only be used to ensure timely and accurate communication from SCEC. The Co-op does not give out member data to third-party organizations. Members wishing to update their phone number(s) and/or email(s) on-file at St. Croix Electric may complete this secure form, contact the office at 715-796-7000 (Mon.-Fri., 7:30 a.m. to 4:30 p.m.) or click here for a PDF form and complete the "Update Only" box in the lower right-hand corner. 

This form DOES NOT apply to change of service, new service or change in membership status requests. 

After completing the CAPTCHA security challenge below and clicking "Submit," an email will be sent to the email address listed on this form. If you do not list an email address, you will not receive the confirmation email. All successfully completed forms will be redirected to a confirmation page. If you have any questions, please contact St. Croix Electric Cooperative at 715-796-7000, Monday through Friday, 7:30 a.m. to 4:30 p.m., or email communications@scecnet.net. Thank you.
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