Smart Management. Smart Life. SmartHub

Life is fast, and it can be hectic, but it doesn’t all have to be complicated. Paying your St. Croix Electric Co-op bill shouldn’t be a complex task, and with our new SmartHub web and mobile app, it won’t be.

You may have read the front-page story in this month’s issue about SmartHub, our innovative tool for account management, but what can it do for you? SmartHub can help you take control of your SCEC account like never before, giving you more time to focus on other responsibilities.

SmartHub has several features that make managing your account as easy as possible. Whether through the web, or your smartphone or tablet (Android or iOS), you’ll be able to pay your bill, view your usage, contact customer service and get the latest news.  And since SmartHub is used by hundreds of electric cooperatives and telecom companies around the country, it is time tested and proven.

I have personally used it for almost three years to monitor and pay my electric bill at my cabin in northern Minnesota and more recently started utilizing its new feature of accessing my telecom (phone, cable and internet) bill from a local company that uses it in western Wisconsin. Now I can manage multiple utility bills from multiple providers with one app on my smartphone.

As soon as you log in, you’ll be able to view your billing history and make a payment with just a couple of clicks … or taps, if you’re using the app. You’ll be able to see your current bill, along with bills from the previous month or even the previous summer, if you want to compare costs. Not only will you see your billing history, but you’ll be able to view your actual use. You can see how your use is trending over time, which will allow you to take steps to lower your bill.

Making payments through SmartHub is fast and easy. The first time you make a payment either through the web or through your mobile device, you’ll be able to securely store your payment information for future transactions. The next time you need to pay your bill, it will only take a couple of clicks.

You’ll also be able to see important SCEC notices with SmartHub. You’ll be able to select how you want to be notified about your bill, including email and text messaging. You’ll even be able to set usage thresholds so that you’ll know when you’re using more than you’d like and help you keep your electricity bill as low as possible.

Reporting a service issue is also quick and easy from the SmartHub mobile app. There’s no need to call the office, just let us know about the issue with a few taps. You can also contact SCEC for customer service requests or with any questions you may have. SmartHub’s contact feature makes it quick and easy.

After Wednesday, Aug. 26 you will be able to access SmartHub by visiting scecnet.net or by downloading the app on your mobile device through the Apple App Store (iOS devices) or Google Play Marketplace (Android devices).

Plenty of things in life are complicated. Manage your SCEC account and possibly your telecom account simply, quickly and easily with SmartHub. And that comes from first-hand experience.

Smart Management. Smart Life. SmartHub.

Until next month,